I. ITEMS OF INFORMATION COLLECTED

We collect information when you provide it to us, when you communicate with us or others, and when you otherwise use the the Website. We also may collect information about you from other sources.

Information we collect from registered users. We collect information such as email address, platform username and cookies from registered users. We also collect information when you use the Website, including your Internet Protocol ("IP address") and other identifiers that are assigned to your device and application when you access the Internet or use the Website, browser type, browser version, browser language setting, operating system, device name and type, MAC address and other device identifiers, information from your device (including information from and about your hard drive and other storage devices, central processing unit, random access memory, video card, and peripheral hardware, software and applications installed on your device), Internet service and mobile service provider, pages that you visit before and after using the Website, the date and time of your visit, download information, the links you click and areas you view within the Website, and other standard server log information. We collect additional information when the Website crashes or otherwise encounters a problem, including system and driver data. In the event we detect any unauthorized third party software, we may collect additional information, including without limitation your platform username, details about the unauthorized third party software, the time and date it was used, and may use such information to enforce Terms of Service. We also may derive location from your IP address.

Information we collect from non-registered users. We collect information such as name and type of device, cookies, IP address (through Google Analytics) from non-registered users.

Information we collect from registered users and non-registered users. In addition, we collect the following information from both registered users and non-registered users:

Communications with us or others. When you communicate or share information with us, with others through the Website, including by posting photos or communicating orally or in written messages, we may access and store the contents of these communications and related information, unless such access and storage are prohibited by law. Where consent is required by applicable law, you consent to our recording, storage, and disclosure of such communications and information that you send or receive consistent with this Privacy Policy and the Terms of Service.

Information we obtain from other sources. We may receive information about you from other sources (as permitted by law), which we may combine with other information we receive from or about you. For instance, we may receive information from third party social networking services when you or other users choose to connect with those services.

Information that can be accessed by us. We may access (but not collect or store) certain information about you provided by third parties. The processing of your personal information may be mandatory or voluntary in nature, depending on the purposes for which your personal information is collected. We will not be able to perform the purposes stated in this Privacy Policy if we are not provided with your personal information where it is mandatory for you to do so.

II. PURPOSE OF USING INFORMATION

We may use, record, systematize, store, update or modify, retrieve, delete, or otherwise process your information for the following purposes, using manual or automated means:

• Provide information and services, and deliver requested information or services, including technical support and responses to your questions or comments.
• Deliver emails, push notifications, text messages, alerts, and other communications about the Website and the products of our third party partners, consistent with your choices.
• Customize and deliver the content and advertising you see when using the Website or third party websites and services, consistent with your choices.
• Link the different devices that you might use to analyze your use of the Website, customize advertising, and otherwise provide and improve the Website.
• Analyze and address prohibited activities, including by assisting our efforts in policing users who may develop or use hacks or cheats to gain advantage over other users of the Website, and to otherwise enforce the Terms of Service.
• Analyze, develop, and improve the Website by conducting and delivering surveys, polls, and research.
• Comply with applicable laws and regulations.

Our legal basis to process information for these purposes include that the processing is necessary for:

• Our legitimate interests in providing the the Website to its users, including providing you with a seamless experience on the the Website, maintaining the safety and security of its systems and networks, and preventing fraud, unauthorized access and misuse of its services.
• Compliance with our legal obligations.
• The performance of the Terms of Service between the user and us.
• Carrying out the obligations and exercising rights under applicable law.
• Where applicable, on the basis of the consent of users which may subsequently be withdrawn at any time by contacting us, without affecting the lawfulness of processing based on consent before its withdrawal.

We rely on consent for certain advertising purposes, use of certain cookies, the combination of data across devices, and international transfers of personal information. For more information on how you can provide or withdraw your consent, see V. Your Choices. If you refuse to provide information to us, we may be unable to provide any services to you.

III. WHEN INFORMATION IS SHARED

We limit sharing of the information it collects to the following circumstances:

Internal Sharing. We share information internally. We share with our affiliates any and all information described in this Privacy Policy.

Business Partners. We share information with third party partners and service providers, including platform services, customer support services, cloud storage and hosting providers, social media companies (who may collect information when you use the the Website or when you connect the the Website to your social media accounts) and analytics and advertising companies, to diversify and expand the the Website. For instance, we may share your customer support consultation history, email address, IP address with the customer support service agency.

Other Users. Your profile, including your platform and usernames, the profile picture that you may provide, and information about your activities on the Website may be visible to other users of the Website or third party sites and services. For example, your profile information may be viewed by other users of the Website and, if you choose to link to social media sites like Discord, X (Twitter), viewed by users of such sites.

Legal Purposes. We may provide your information to third parties when we believe that doing so is required by law or to cooperate with regulators or law enforcement authorities. We may disclose your information in order to protect our rights or property, including enforcing its Terms of Service and others, or when it believes that there is an emergency that poses a threat to the health or safety of you, another person, or the public.

Corporate Transaction. If we are involved in a corporate transaction, such as a merger, acquisition by another company, asset sale, or in the unlikely event of bankruptcy, we may transfer your information to the successor organization in such transaction in accordance with applicable law.

With Your Consent. We may share information for any other purposes disclosed to you at the time it collects the information or pursuant to your consent.

If you access the Website through third party devices or platforms, these third parties may be able to collect and process information about you, including information about your activity on the Website, and they may notify your connections on the third party services, in accordance with their own privacy policies.

IV. COOKIES AND SIMILAR TECHNOLOGIES

When you use the Website or interact with us, our third party partners and third party customer service centers may collect and store information about your use of the Website using cookies, local storage, and similar technologies. Cookies are small files that are automatically generated when you visit a website and are stored on your device. We use cookies and similar technologies (collectively, "cookies") for the following functions and purposes:

We allow third parties, including our third party partners and third party customer service centers, analytics providers, advertising networks, and other advertising service providers, to collect information about your use of the Website across your applications and your different devices using cookies and similar technologies. These third parties may use this information to display advertisements on the Website and elsewhere online across different sites and services tailored to your interests, preferences, and characteristics. You can control the use and disclosure of the information for such purposes through Your Choices as set forth in Section V. below.

YOU CONSENT TO THE USE OF NON-ESSENTIAL COOKIES AND OTHER TECHNOLOGICAL MEANS AS IDENTIFIED IN THIS PRIVACY POLICY WITHOUT PREJUDICE TO ANY RIGHTS YOU MAY HAVE UNDER APPLICABLE LAW TO LATER REFUSE OUR USE.

V. YOUR CHOICES

We provide you with a variety of choices to control the use and sharing of your information, including:

Email Communications. You may opt out of receiving commercial email messages from us by following the unsubscribe instructions provided in our emails. Please note that even if you have opted out of receiving commercial email messages, you may continue to receive messages related to your account, your transactions, and similar service-related messages.

Cookies and Similar Technologies. You may be able to refuse or disable cookies by adjusting your web browser settings. Because each web browser is different, please consult the instructions provided by your web browser (typically in the "help" section). Please note that you may need to take additional steps to refuse or disable local storage and similar technologies. If you choose to refuse, disable, or delete cookies and similar technologies, some of the functionality of the Website may no longer be available to you.

Do Not Track Signals and Similar Mechanisms. Some web browsers may transmit "do-not-track" signals to the websites with which the user communicates. We currently do not take action in response to these signals.

Interest-Based Advertising. While it is not possible to turn off all advertising, you do have the ability to control whether you receive interest-based ads based on information collected or received about your online activities and interests over time and across unaffiliated sites and services and your different devices. You can opt out of receiving interest-based ads from companies that participate in self-regulatory programs by following the instructions provided on their websites. If you are using a mobile app, you also may need to opt out of interest-based advertising on your mobile device or through the mobile application. For more information, check your device and mobile app settings. Please note that your opt-out choice will apply only to the browser and device you are using when you opt out.

Device Permissions. You may manage your device's permissions related to notifications, contacts, and other features within your device settings. To stop the collection of information, you can also uninstall the app using your device's standard uninstallation process or the app store from which the app was downloaded.

VI. SAFEGUARDS TO PROTECT INFORMATION AND PERIOD OF RETENTION

We maintain reasonable and appropriate physical, electronic, organizational, and procedural safeguards to protect your information. While we take reasonable precautions against possible loss, misuse, or unauthorized access, no storage system or transmission of data over the Internet can be guaranteed to be secure. Data we collect will be retained only for so long as reasonably necessary for the purposes set out above, unless applicable law requires otherwise. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.

VII. INTERNATIONAL DATA TRANSFERS

Information we collect may be transferred to countries outside your home country for the purposes set out in this Privacy Policy. We will transfer your personal information where necessary to provide the Website and perform the contract you entered into with us. If we need to transfer your personal information to another country, we will use a lawful basis to do so where required by applicable law. In certain instances, your personal information may be transferred to jurisdictions that do not provide the same level of protection to your personal information as your jurisdiction. In all such instances, the transfers will only take place in accordance with applicable data protection legislation, including using appropriate or suitable safeguards for the transfer of such personal information. You can obtain further information and a copy of the safeguards by emailing us at the email address provided in Section XII. Contact below.

VIII. YOUR RIGHTS

Depending on where you are located, you may have certain rights under applicable data protection laws regarding your personal information, including:

• Right to information and access. You may have the right to be provided with clear, transparent, and easily understandable information about how we use your information and your rights, and to obtain access to your personal information and certain other information, subject to statutory exceptions.
• Right to rectification. You may have the right to request correction of any of your personal information that is inaccurate or incomplete.
• Right to erasure. You may have the right to request the deletion or removal of your personal information, where there is no compelling reason for us to retain such personal information.
• Right to object to processing. You have the right to object to certain types of processing, including processing for direct marketing.
• Right not to be subject to automated decision making. You have the right not to be subject to a decision based solely on automated processing, which produces legal effects concerning you or similarly significantly affects you, subject to statutory exceptions.
• Right to restrict processing. You may have the right to restrict the processing of your personal information under certain circumstances.
• Right to data portability. You may have rights to obtain and reuse your personal information for your own purposes across different services.
• Right to lodge a complaint. You may have the right to lodge a complaint about the way we process your personal information with the regulatory authority in your jurisdiction.
• Right to withdraw consent. If our basis for processing your personal information is your consent, you have the right to withdraw such consent at any time. If you withdraw your consent, we will stop processing your information for such purposes, but this will not affect the processing of information previously covered by your consent.

For further information in relation to your rights under the applicable laws of your jurisdiction, or to exercise any of your rights set out above, email us at the email address provided in Section XII. Contact below.

A request to withdraw consent, restrict or stop processing your information, or delete your account or information may result in your inability to access the Website or some of its features.

IX. CHILDREN AND MINORS

The Website is not intended for persons under nineteen (19) years of age. We do not collect any information from persons under nineteen (19) years of age, and if we unintentionally collect personal information from any such person, we will make every effort to delete it.

X. THIRD PARTY LINKS

The Website may, from time to time, contain links to and from the websites or services of our third party customer service centers, third party partner networks, advertisers and affiliates. Please note that we do not accept any responsibility or liability for the privacy practices or policies of such third party websites or services and that this Privacy Policy does not apply to third party websites or services. You are recommended to check the privacy policies on the third party websites or services before submitting any information to these websites or using their services.

XI. CHANGES TO THIS PRIVACY POLICY

We may make changes to this Privacy Policy, in which case we will notify you before such changes take effect by posting the updated policy through the Website or otherwise in accordance with applicable law. Any changes to this Privacy Policy will take effect after a reasonable time period as specified in the notice of such changes.

XII. CONTACT

The privacy and security of your information is a top priority. If you have any questions or concerns about this Privacy Policy or our information practices, please contact us via email at terms_policy@nexpace.io.